Welcome to the Digital Planner Time FAQs page! Here, we’ve compiled answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us.
What is a digital planner?
A digital planner is an interactive PDF that you can use on your tablet, smartphone, or computer to plan and organize your life. Our planners are designed to work seamlessly with apps like GoodNotes, Notability, and others that support PDF annotation.
How do I download my digital planner?
Once you complete your purchase, you will receive an email with a download link to your digital planner. Simply click the link to download the PDF to your device. Make sure to save the file for easy access!
What devices are compatible with your digital planners?
Our digital planners are compatible with any device that can open and annotate PDF files, such as iPads, Android tablets, smartphones, and computers. For the best experience, we recommend using a tablet with a stylus and an app like GoodNotes or Notability.
Do I need a special app to use the digital planner?
While you can open and view the digital planner on any PDF reader, to fully utilize the interactive features (like hyperlinks and handwriting), we recommend using a note-taking app like GoodNotes, Notability, or Xodo.
Can I customize my digital planner?
Yes! Our digital planners are designed to be customizable. You can add your own notes, stickers, and even additional pages within the note-taking app you’re using.
Do you offer refunds or exchanges?
Due to the nature of digital products, we do not offer refunds or exchanges once the file has been downloaded. However, if you encounter any issues with your purchase, please contact us, and we’ll do our best to assist you.
How can I get updates on new products and promotions?
To stay updated on our latest products, promotions, and freebies, you can subscribe to our newsletter. Simply enter your email on our website, and you’ll be the first to know about all our exciting news!
Can I share my digital planner with others?
Our digital planners are for personal use only. We kindly ask that you do not share or distribute the files to others. If you know someone who would love our planners, please direct them to our website to purchase their own copy.
Do you offer any free digital planners?
Yes! We offer a selection of free digital planners as part of our lead magnet. You can download them by signing up for our newsletter on the website.
How do I contact customer support?
If you have any questions or need assistance, you can reach our customer support team via email at admin@digitalplannertime.com. We’re here to help and will respond as quickly as possible.