Refund Policy
Thank you for shopping at Digital Planner Time. We strive to provide high-quality digital planners that help you stay organized and inspired. Please take a moment to review our refund policy:
Digital Products
Due to the nature of digital products, all sales are final. Once your purchase has been completed and the file has been downloaded, we are unable to offer refunds or exchanges. We encourage you to carefully review the product details and any provided samples before making your purchase.
Order Issues
If you encounter any issues with your download, such as receiving the wrong file or technical difficulties, please reach out to us within 7 days of your purchase. We’re committed to ensuring that you receive the correct product and will work with you to resolve any problems as quickly as possible.
Duplicate Orders
In the event that you accidentally purchase the same digital planner more than once, please contact us immediately with your order details. We will review your case and, if applicable, provide a refund for the duplicate purchase.
Contact Us
If you have any questions or need assistance with your order, don’t hesitate to contact us at admin@digitalplannertime.com. We’re here to help and will do our best to ensure your satisfaction.
Customer Satisfaction
Your satisfaction is our top priority. While we cannot offer refunds on digital products, we’re committed to helping you have the best experience with our planners. If you have any concerns, please reach out to us, and we’ll do our best to assist you.